After-sales service

After-sales Service Content for Threaded Insert Enterprise

We deeply understand that excellent after-sales service is the cornerstone of ensuring customer satisfaction and establishing long-term business relationships. Therefore, our threaded insert enterprise places special emphasis on after-sales service and is committed to providing customers with comprehensive and professional support.

I. Comprehensive Installation and Commissioning Services

After purchasing threaded insert products, we will provide customers with detailed installation guidance and technical support. Whether it's initial installation or equipment upgrades, our professional team can provide you with accurate installation steps and commissioning methods. If needed, we can also dispatch technical personnel to conduct on-site installation and commissioning to ensure that the equipment can be smoothly put into use.

II. Thorough Product Usage Training

To help customers better understand and use threaded insert products, we will provide comprehensive product manuals and operational videos. Additionally, we regularly organize product usage training sessions, inviting experienced technical personnel to explain product operation techniques, precautions, and common problem-solving solutions to help customers master product usage skills.

III. Prompt Technical Consulting and Answers

We have established a dedicated after-sales service hotline and online customer service system to provide customers with timely technical consulting and answers. No matter what issues you encounter, simply call our service hotline or leave an online message, and our professional customer service personnel will promptly address your concerns, ensuring that your questions are resolved in a timely and effective manner.

IV. Comprehensive Repair and Replacement Services

If any faults or damage occur during the use of the product, we provide comprehensive repair services. Our professional repair team will respond promptly, conduct thorough inspections, and repair faulty products. Additionally, during the product warranty period, we offer free replacement services to ensure that customers can use our threaded insert products without worry.

V. Regular Maintenance and Servicing Advice

To ensure the long-term stable operation of threaded insert products, we also provide regular maintenance and servicing advice. Based on the usage of the products, we will provide appropriate maintenance plans and remind customers to carry out necessary maintenance measures. Furthermore, we offer on-site maintenance services to address any difficult issues encountered during equipment maintenance.

Our threaded insert enterprise always puts customers at the center and is committed to providing the best after-sales service. We promise that our after-sales service team will always address customer concerns with a professional and efficient attitude, ensuring that customers receive the most satisfying experience during the use of our threaded insert products.

If you have any questions or needs regarding our after-sales service, please feel free to contact us through the following channels:

Phone: 18025841237
Email: cycy1230@163.com
Online Customer Service: Visit our official website and click on the online customer service icon to chat with us in real-time.

We look forward to working with you to create a brighter future!

Selecting the right thread insert involves considering various factors such as the diameter, thread type, material, and working environment. The diameter of the thread insert should be slightly larger than the threaded hole to achieve maximum contact area and locking function. The choice of thread type should consider the compatibility with the threaded hole and the required locking force. Material selection needs to take into account factors like temperature, humidity, and corrosion resistance in the working environment.

During the maintenance of thread inserts, regular inspection and replacement are crucial. Inspection should focus on issues such as wear, loosening, or deformation of the thread insert. Once these issues are detected, prompt replacement is necessary. Additionally, it is important to maintain the cleanliness of the thread insert and threaded hole to prevent impurities and dirt from affecting their normal operation.

Loosening of thread inserts during use can be attributed to factors such as installation quality, the locking ability of the thread insert itself, and vibration in the working environment. To prevent loosening, it is essential to ensure that the thread insert is properly compressed during installation to achieve maximum contact area and locking function. In situations with significant vibration, additional fixing measures may be required.

The reasons for thread insert breakage during installation may include improper installation, difficulty in threading leading to easy breakage, improper selection of drill bits resulting in conical bottom holes, or deviation in drilling. To avoid these issues, it is essential to ensure the use of appropriate drill bits, correct operation, and the use of standard bottom holes, wire thread inserts, and installation tools.